Privacy & Cookie Policy
Effective Date: 1 January 2026
Computer Guardian (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal
information is collected, processed, and stored in a lawful and secure manner, in accordance with the
Protection of Personal Information Act (POPIA).
1. Information We Collect
- Personal information such as name, email address, phone number, and address
- Device and service-related information for repairs and support
- Technical data including IP address, browser type, and usage statistics
- Limited payment information required to process transactions
2. How We Use Your Information
- To provide and manage our services
- To respond to enquiries and support requests
- To process repairs, orders, and payments
- To improve our website, applications, and customer experience
- To comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. Information may be shared only with trusted service providers
or where required by law.
4. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against
unauthorised access, loss, or misuse.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected
or to meet legal requirements.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information, and to object to certain
processing activities, as provided for under POPIA.
7. Cookies Policy
We use cookies to enhance website functionality, analyse usage, and improve user experience. You may manage or
disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
This policy may be updated from time to time. Any changes will be posted on this page.
Contact Us
Computer Guardian
Email: info@computerguardian.co.za
Website: www.computerguardian.co.za