Privacy & Cookie Policy

Computer Guardian (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in a lawful and secure manner, in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

• Personal information such as name, email address, phone number, and address
• Device and service-related information for repairs and support
• Technical data including IP address, browser type, and usage statistics
• Limited payment information required to process transactions

2. How We Use Your Information

• To provide and manage our services
• To respond to enquiries and support requests
• To process repairs, orders, and payments
• To improve our website, applications, and customer experience
• To comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with trusted service providers or where required by law.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

5. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, and to object to certain processing activities, as provided for under POPIA.

7. Cookies Policy

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page.